QAlert Service Request Performance:
Customer Service Improvement Over Time

Most Submitted Request Types

Past 2 Weeks Request Status Count

4 weeks ago (2 week display), Open Requests by Dept
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Past 2 Weeks Escalations by Dept

Past 2 weeks, Activity by day

Past 2 weeks - Most Submitted Types

Month by Month Comparison

Citizen Satisfaction & Engagement
2011 Cobalt Survey: City of Warren Citizen Engagement and Priority Assessment - Phase II
2009 Citizen Satisfaction Survey for the City of Warren



