Welcome to the City of Warren.
All residents should know
that your water is considered safe.
Lead pipes are the contributor
for lead in your water supply.
A water service line is the pipe
that brings drinking water from a water main into your home.
It's important to identify
and replace any lead service lines
because these lines could potentially impact the
quality of your tap water.
Warren residents can use common household items to find out
what material their home's water service line is made of,
and then report that information to the City of Warren.
The first step in the identification process is
to locate the water service line in your home.
This will be a pipe entering your home
and may be attached to a water meter.
Oftentimes, it can be found in your home's basement.
This is also where you may be able
to shut off the water to your house.
If you cannot locate your home's water service line,
please contact the Warren Water Department,
and an appointment can be made for a representative
to assist you with this process.
Also, if you are not computer savvy
or do not have a cell phone with internet capabilities,
it is best to call the water department
to set up an appointment.
Once you have located your water service line,
you will need a screwdriver
and a magnet to determine the material
that your line is made of.
There are four types of service line materials, copper,
galvanized steel, plastic, and lead.
Use the flat edge of a screwdriver
to scratch the service line in an area
before any valves or meters.
If the scratched area appears
to be copper in color like a penny,
then the service line is made of copper.
A, a magnet will not stick to a copper pipe
if the scratched area remains a dull gray color.
The service line is made of galvanized steel.
The galvanized pipe is very hard
and is not easily scratched.
A strong magnet will stick to a galvanized pipe,
a plastic service line, blue or black.
You may easily recognize plastic pipes from metal pipes
without a scratch test.
However, if you need a scratch test,
the scratched areas stay the same color as the pipe itself.
Of course, a magnet will not stick to plastic pipes.
If the scratched area is shiny
and silver, then the surface line is made of lead.
Lead pipes are also softer and easier to scratch than copper
or galvanized steel.
A magnet will not stick to a lead pipe.
The results of the scratch test are a good indicator
of the service line material.
Once you have identified your service line pipe material,
use a cell phone or a digital camera
to take a picture of the service line.
Then go to city of warren.org/water service line program
or scan the QR code on this screen
to fill out the water service line viewer form.
Once you're on the website, click on the button
that says water service line Viewer.
Then begin entering your home address
and select it from the dropdown options.
It is important to select from the dropdown for the form
to work properly.
Please make sure you fill out all the required fields
indicated with a star
and upload the photos that you took of the pipe.
Then scroll to the bottom of the page and click submit.
If you're unable to identify the service line material,
please call the City
of Warren's Water Department at 5 8 6 7 5 9 9200
to set up an appointment
for a representative to come to your home.
For more information on the City
of Warren's Water Service line program, please visit city
of warren.org/water service line program.
Thank you.